Doctors and Managers-The Big Divide

doctors-and-managersThe big divide in a hospital between managers and administrators on one side and medical folks on the other  is something that no one really wants to talk about. 

A hospital is an immensely complex enterprise. The challenge is to manage an extremely diverse set of people with vastly differing education levels and skill sets but all contributing towards a unique patient experience. And than there is the uncertainty of the outcome, the human drama and the question of life and death. And than one has to churn a profit to keep the enterprise afloat. Not an easy task by any reckoning.

To expect a doctor not trained in management practices to deliver all this and more is unfair.

Here steps in the intrepid manager and the fight begins.   Continue reading